Personal data policy

Last Updated: 11/22/2024

At Swedish Candy House, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your data when you visit our website, purchase our products, or otherwise interact with us.

Data Controller

Swedish Candy House is the data controller responsible for the processing of your personal data.

Contact Information:

• • Company Name: Swedish Candy House
  • Email: hello@swedishcandyhouse.com

Data We Collect

We may collect the following types of personal data from you:

1. 1. Contact Information: Name, email address, phone number, billing, and shipping address.
   2. Account Information: Login credentials, purchase history, and preferences.
   3. Payment Information: Credit/debit card details (processed securely by third-party payment providers).
   4. Device Information: IP address, browser type, and operating system (collected automatically for website functionality and analytics).
   5. Marketing Preferences: Information about your preferences for receiving promotional communications.

How We Use Your Data

We use your personal data for the following purposes:

• • Order Fulfillment: To process and deliver your orders.
  • Customer Support: To handle inquiries and provide assistance.
  • Marketing: To send newsletters, special offers, or updates (if you’ve opted in).
  • Legal Obligations: To comply with tax, accounting, and other legal requirements.
  • Website Optimization: To improve the functionality and performance of our website.

Legal Basis for Processing

We process your data based on the following legal grounds:

• • Consent: When you sign up for marketing or promotional materials.
  • Contractual Necessity: To fulfill your orders or provide requested services.
  • Legal Compliance: To meet regulatory obligations.
  • Legitimate Interest: To enhance our services and ensure a smooth shopping experience

Data Sharing

We do not sell your personal data to third parties. However, we may share your data with:

• • Service Providers: Payment processors, shipping companies, and email service providers.
  • Legal Authorities: When required by law.
  • Analytics Providers: To improve our website’s functionality and user experience.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

Under Swedish and U.S. laws, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Correct inaccuracies in your personal data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Data Portability: Receive a copy of your data in a portable format.
• Opt-Out: Opt-out of marketing communications.
• Right to know what data we collect and how it is used.California Residents (CCPA):
• Right to request deletion of personal data.
• Right to opt-out of the sale of personal data.

To exercise these rights, contact us at hello@swedishcandyhouse.com.

Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

Cross-Border Data Transfers

If you are located outside Sweden, your personal data may be transferred to, stored, or processed in Sweden or the United States. These transfers comply with applicable data protection laws.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised 11/22/2024 date.

Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us:

Email: hello@swedishcandyhouse.com

By using our website or purchasing our products, you consent to this Personal Data Policy.